- The battery cell needs to be disassembled by yourself from a like-new lithium battery; please make sure you have the knowledge to do so before purchasing. To avoid potential damage from drops during transportation, you will receive the battery cells with the outer casing intact. To avoid the hassle of returns, please consider carefully before purchasing.
- If you have any questions, please contact service@humsienk.com.
At Humsienk, we are committed to providing our customers with a smooth, efficient, and safe shipping experience.
Shipping Methods and Time
We offer two shipping methods to meet your needs, whether you're ordering a single battery or bulk quantities. All shipping is processed through reliable carriers, including UPS Ground & FedEx .
- Processing time: 1-2 business days
- Shipping time: 2-5 business days
The shipping will delay for some objective or uncontrolled reasons. We will notice our customer ahead for delays.
Please read our shipping policy page for more details.
Contact Us
If you have any questions or concerns about shipping, delivery, or the handling of your order, please don’t hesitate to reach out to our customer support team:
- Email: service@humsienk.com
- Phone: (+86)755 3452 3348
30-Day Return Policy
We want you to be completely satisfied with your Humsienk purchase. That's why we offer a hassle-free 30-day return policy.
Refunds:
Once we receive your approved return, we'll inspect the item and issue a full refund within 3 business days to your original payment method. Processing times by your bank or credit card company may apply.
Order Cancellation:
We typically process orders within 1-2 business days. To cancel an order, contact us as soon as possible at service@humsienk.com.
If the order has already shipped, we'll process a refund within 3 business days of receiving the returned product.
Contact Us:
For questions about our return policy or to initiate a return, please contact us at service@humsienk.com.
Tips: Please read our Return and Refund policy page for more details.
