Self pick-up

 Self Pickup FAQs

Q1: I selected self-pickup at your California warehouse, but the checkout page still asks for my shipping address. Why is that?
Q2: Who can use self pickup?
Q3: Where is the pickup location?
Q4: Do I need to schedule an appointment?
Q5: What do I need to bring for pickup?
Q6: How long does it take to prepare my order?
Q7: How long can I wait before picking up?
Q8: What if I change my mind and want shipping instead?
Q9: Is it safe to transport these batteries in my personal vehicle?
Q10: Can I combine self pickup with other discounts?
Q11: Do you offer bulk / wholesale pricing for large orders?
Q12: If I purchase a self-pickup product and also buy shipping protection, will you ship the product to me?

Pickup Warehouse Information

Friendly Reminder: The pickup warehouses are third-party Humsienk facilities and are not self-operated warehouses. The warehouse phone numbers are generally for warehouse managers or operational staff. Customers who are not arranging self-pickup are kindly requested not to call the warehouses. Thank you for your cooperation. For customers with free shipping who have logistics inquiries, please contact: service@humsienk.com.
Warehouse Address Recipient Phone Pickup Available
Maple Kite - CA Warehouse 1552 N Alder Ave, Rialto, CA 92376, USA iris + B420 909-434-5061 No
Changjing - CA Warehouse 1284 E Lincoln St, Banning, CA 92220, USA Jannel 203-906-7319 Yes
FBD - CA Warehouse 21558 Ferrero Pkwy, Walnut, CA 91789, USA FWD 909-598-8596 Yes
VOC - CA Warehouse 5280 Eucalyptus Ave, Chino, CA 91710, USA Martin 626-203-5755 Yes

Battery & Packaging Specifications

Specifications / Model 48V 300Ah 48V 314Ah 48V 400Ah-Sold out
Battery Dimensions (in) 35.75 × 24.41 × 8.58 35.04 × 24.41 × 10.00 49.26 × 7.88 × 29.17
Battery Weight 260.15 lbs ±3% 294.32 lbs ±8.83 lbs 410.06 lbs ±5%
Carton Dimensions (in) 34.65 × 26.77 × 10.24 37.20 × 26.77 × 15.55 49.21 × 7.87 × 29.13
Carton Weight 323.97 lbs ±9.72 lbs 294.32 lbs ±8.83 lbs 451.95 lbs ±13.56 lbs

Recommendated Vehicles

Please check the packed box dimensions below and measure your cargo space before coming:

  • 48V 300Ah – 34.65 × 26.77 × 10.24 (fits most SUVs and trucks)
  • 48V 314Ah – 37.20 × 26.77″ × 15.55 (mid-size to full-size SUVs/trucks recommended)
  • 48V 400Ah – 49.21 × 7.87 × 29.13 in (Pickup Truck/Cargo Van recommended)

Friendly Reminder: Due to the heavy weight of the battery, manual handling may be difficult. Please pay extra attention to safety during unloading.

BOL Example

Your BOL will include:

  • The self-pickup warehouse address
  • Your order details
  • Battery quantity

Please read through the BOL carefully before you leave for pickup. Our customer support team will send you the BOL after your order is confirmed — note that we have multiple warehouse locations across California, so please confirm the address on your specific BOL. Warehouse pickup hours: Monday through Friday, 9:00 AM – 5:00 PM.

Theme Kalles

Best theme shopify